Support

Our most commonly asked questions:

Frequently Asked Questions

Yes, Luxbren ships worldwide. Location-dependent fees will be applied at checkout. We also offer free delivery on orders over £100.

If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the item is unused and in its original packaging. More can be found on our refund policy page.

All of our gear is crafted with premium materials for optimal performance. We partner with our trusted manufacturers in China and distribute our products from our UK headquarters. Detailed information on each product's materials can be found on the product pages.

Stay in the loop by subscribing to our email list - we’ll let you know about restocks, flash sales, exclusive offers, and more. You can also follow us on our Instagram and Tiktok pages.

Founded by two friends from Cheshire, Luxbren combines style with performance, drawing inspiration from the inclusive spirit of racquet sports. It all started with our shared passion for squash, which evolved into a brand dedicated to empowering niche-sport enthusiasts. You can read more here.

We offer a wide range of payment options, including: Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and more.

Yes, we can provide custom quotes for clubs, schools, and teams. Reach out to us via our contact page for details.

We’re always looking to support the growth of pickleball and padel. If you’re an athlete, coach, or event organiser, reach out to us via our contact page.